Before you start, Please collect your NetExpress Account Information. If you need your Account Information, please call us at 03 364 5888.

Assuming that your XP is not not in Classic View

1.  Click on the Start button [Generally on the Left Bottom of your Screen], from the menu choose Connect to then choose Show all connections. That opens the Network Connections window:
   
   
   Double-click on the NetExpress Dial-up icon, that brings up the NetExpress Connection Window.

2. In the Connection window, click on Properties
   

3. The General properties are the first ones that come up. This is where you give the computer information about which modem to use, and what number to dial. You can either have the number set up the way we do here, or you can check the Use Dialing Rules box, and click on the Dialing Rules button to tell the computer your area code, and to use 10 digit dialing.
   

4. The Networking tab tells your computer how to talk to the Internet. Make sure that you have the following settings:
   The type of dial-up server I am calling: PPP: Windows 95/98/NT 4/2000, Internet
   This connection uses the following items:
   Check Internet Protocol (TCP/IP)
   Uncheck File and Printer Settings for Microsoft Networks
   Uncheck Client for Microsoft Networks
   
   Click on Internet Protocol (TCP/IP), then click properties to get to the DNS and IP settings.
   
   In the Internet Protocol (TCP/IP) Properties window,
   click the button next to Use the following DNS server addresses:
   Preferred DNS Server: 202.36.174.1
   Alternate DNS Server: 202.36.174.2
   
   Click OK

5. The Security tab allows you set your security options. We recommend the following:
   Check Typical (recommended) Settings
   Validate my identity as follows: Allow unsecured password (this setting must be set exactly this way, or you will get username/password errors)
   

6. The Options tab allows you to set Dailing and Redialing preferences. The default options are in the image below, and will work well for most users.
   

7. The Advanced tab allows you to enable the Internet Firewall for this connection. Typically we recommend that you enable it, unless you are having trouble connecting to something on the Interenet, then try disabling it as a troubleshooting step.